• Psychological Consultants' dedication to the highest state and national standards of quality care is demonstrated by:
  • National accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) as an outpatient mental health and substance abuse provider
  • Licensure by the Michigan Department of Consumer & Industry Services as a substance abuse assessment and treatment program in Battle Creek and Albion
  • Designation by the Michigan Department of Consumer & Industry Services as a specialized substance abuse treatment center for women
  • Panel provider membership for the majority of area insurance and managed care plans
  • Designation by Blue Cross and Blue Shield of Michigan as a substance abuse treatment program
  • Licensure/Certification by all clinical staff as psychologists, social workers, professional counselors and/or substance abuse counselors within their respective fields
• Psychological Consultants uses quality improvement management methods which enhance the quality of care. Client satisfaction and outcome data consistently indicate a high level of satisfaction with staff and the assistance customers received through PCM.
• Psychological Consultants has a thorough knowledge of the requirements and expectations of managed care organizations which assists customers in accessing services. Recognized as a participating member on over 25 managed care panels/boards, PCM has well-established relationships with the organizations who manage the insurance/HMO benefits for the majority of residents of southwest/central Michigan.
• The Chemical Dependency Resources division of Psychological Consultants has been a primary provider of outpatient substance abuse services for Calhoun County since 1980 by contract with the State of Michigan. The Battle Creek location serves the largest population in western Calhoun County while the Albion location provides accessible services to residents of the eastern portion of the county. 
• Psychological Consultants has developed innovative services, including; intensive outpatient substance abuse programs for adolescents, adults and chemically dependent women, Attention-Deficit Hyperactive Disorder assessment and treatment, collaborative substance abuse rehabilitation services with Michigan Rehabilitation Services, domestic violence/anger management and the management of adolescent depression. 
• A well-established referral network for area services outside the scope of PCM is maintained. PCM clinical staff have frequent contact with a variety of area providers to whom referrals are facilitated for the comprehensive care of each customer.
• PCM staff have made significant contributions to the southwest Michigan area through participation in numerous community initiatives benefiting children and families. Examples include: Health & Human Services Coordinating Council, State-wide ethics committee, Child Abuse and Neglect Council, Substance Abuse Council of Greater Battle Creek, Critical Incident Teams, Infant Mortality Review Committee, Families for Kids, local school districts and numerous others.

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